.btn {
  background: var(--mw-gold); color: #000; border: none; padding: 12px 20px;
  border-radius: var(--mw-radius); font-weight: 600; font-size: 14px;
}
.btn:hover { background: var(--mw-gold-hover); }
.btn:disabled { opacity: 0.5; cursor: not-allowed; }
.btn-secondary { background: transparent; color: var(--mw-fg); border: 1px solid var(--mw-border); }

.input {
  width: 100%; background: var(--mw-bg-2); border: 1px solid var(--mw-border);
  color: var(--mw-fg); padding: 10px 12px; border-radius: var(--mw-radius); font-size: 14px;
}
.input:focus { outline: 2px solid var(--mw-gold); }

.field { margin-bottom: 16px; }
.field label { display: block; margin-bottom: 6px; color: var(--mw-fg-dim); font-size: 13px; }

.login-page {
  min-height: 100vh; display: flex; align-items: center; justify-content: center; padding: 20px;
}
.login-card {
  background: var(--mw-bg-2); border: 1px solid var(--mw-border);
  padding: 32px; border-radius: var(--mw-radius); width: 100%; max-width: 400px;
}
.login-card h1 { margin: 0 0 24px; font-size: 24px; }
.login-error { color: var(--mw-error); font-size: 13px; margin-bottom: 12px; min-height: 18px; }


/* Tabla */
.tbl { width: 100%; border-collapse: collapse; background: var(--mw-bg-2); border-radius: var(--mw-radius); overflow: hidden; }
.tbl th, .tbl td { padding: 12px; text-align: left; font-size: 14px; border-bottom: 1px solid var(--mw-border); }
.tbl th { background: var(--mw-bg); color: var(--mw-fg-dim); font-weight: 500; font-size: 12px; text-transform: uppercase; letter-spacing: 0.5px; }
.tbl tr:last-child td { border-bottom: 0; }
.tbl tr.clickable { cursor: pointer; }
.tbl tr.clickable:hover td { background: rgba(201, 164, 78, 0.05); }
.tbl-empty { padding: 40px; text-align: center; color: var(--mw-fg-dim); }
.tbl-wrap { overflow-x: auto; }

/* Skeleton */
.skel { background: linear-gradient(90deg, var(--mw-bg-2) 25%, var(--mw-border) 50%, var(--mw-bg-2) 75%); background-size: 200% 100%; animation: skel 1.2s infinite; border-radius: 4px; height: 14px; }
@keyframes skel { 0% { background-position: 200% 0 } 100% { background-position: -200% 0 } }

/* Modal */
.modal-backdrop { position: fixed; inset: 0; background: rgba(0,0,0,0.7); display: flex; align-items: center; justify-content: center; z-index: 100; padding: 20px; }
.modal { background: var(--mw-bg-2); border: 1px solid var(--mw-border); border-radius: var(--mw-radius); max-width: 600px; width: 100%; max-height: 90vh; overflow-y: auto; padding: 24px; }
.modal h2 { margin: 0 0 16px; font-size: 18px; }
.modal-close { float: right; background: transparent; color: var(--mw-fg-dim); border: 0; font-size: 24px; cursor: pointer; padding: 0; line-height: 1; }

/* Filtros */
.filters { display: flex; gap: 12px; flex-wrap: wrap; margin-bottom: 16px; align-items: end; }
.filters .field { margin: 0; flex: 1; min-width: 120px; }

/* Badges */
.badge { display: inline-block; padding: 4px 10px; border-radius: 12px; font-size: 12px; font-weight: 500; }
.badge-info    { background: rgba(52, 152, 219, 0.2); color: var(--mw-info); }
.badge-warning { background: rgba(241, 196, 15, 0.2); color: #f1c40f; }
.badge-success { background: rgba(39, 174, 96, 0.2); color: var(--mw-success); }
.badge-muted   { background: rgba(160, 160, 160, 0.2); color: var(--mw-fg-dim); }

/* KPI cards */
.kpi-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(180px, 1fr)); gap: 16px; margin-bottom: 24px; }
.kpi { background: var(--mw-bg-2); border: 1px solid var(--mw-border); padding: 20px; border-radius: var(--mw-radius); }
.kpi .label { color: var(--mw-fg-dim); font-size: 12px; text-transform: uppercase; letter-spacing: 0.5px; }
.kpi .value { font-size: 28px; font-weight: 600; margin-top: 8px; }

/* Pagination */
.pager { display: flex; justify-content: space-between; align-items: center; margin-top: 16px; color: var(--mw-fg-dim); font-size: 13px; }
.pager button { background: var(--mw-bg-2); border: 1px solid var(--mw-border); color: var(--mw-fg); padding: 6px 12px; border-radius: var(--mw-radius); }
.pager button:disabled { opacity: 0.4; cursor: not-allowed; }

/* Toast (positioned by main.js) */
.toast {
  position: fixed; bottom: 20px; right: 20px; padding: 12px 20px;
  border-radius: var(--mw-radius); background: var(--mw-bg-2); border: 1px solid var(--mw-border);
  color: var(--mw-fg); font-size: 14px; z-index: 1000;
}
.toast.error   { border-color: var(--mw-error); }
.toast.success { border-color: var(--mw-success); }

/* Helpers */
.w-full { width: 100%; }

/* Modal wide (v0.2) */
.modal-wide { max-width: 800px; }

/* Ticket detail */
.ticket-detail-header {
  display: flex; justify-content: space-between; align-items: center;
  margin-bottom: 16px; gap: 16px;
}
.ticket-detail-meta { color: var(--mw-fg-dim); font-size: 13px; }
.ticket-status-select-wrap {
  display: flex; align-items: center; gap: 8px;
}
.ticket-status-select-wrap label {
  color: var(--mw-fg-dim); font-size: 12px; text-transform: uppercase; letter-spacing: 0.5px;
}
.ticket-status-select { max-width: 160px; }

.ticket-original {
  font-size: 14px; line-height: 1.5; padding-bottom: 16px;
  border-bottom: 1px solid var(--mw-border);
}

.ticket-section-title {
  font-size: 14px; margin: 24px 0 8px;
  color: var(--mw-fg-dim); text-transform: uppercase; letter-spacing: 0.5px;
}

.ticket-thread-empty {
  color: var(--mw-fg-dim); padding: 12px 0;
}

.ticket-reply {
  border-top: 1px solid var(--mw-border);
  padding: 12px 0; font-size: 14px;
}
.ticket-reply-meta {
  color: var(--mw-fg-dim); font-size: 12px; margin-bottom: 4px;
}
.ticket-reply-attachments {
  display: flex; flex-wrap: wrap; gap: 8px; margin-top: 8px;
}
.ticket-attachment {
  display: block; width: 64px; height: 64px; border-radius: var(--mw-radius);
  overflow: hidden; background: var(--mw-bg); border: 1px solid var(--mw-border);
}
.ticket-attachment img {
  width: 100%; height: 100%; object-fit: cover; display: block;
}

.ticket-reply-area { margin-top: 24px; padding-top: 16px; border-top: 1px solid var(--mw-border); }

/* Reply form */
.reply-form { display: flex; flex-direction: column; gap: 12px; }
.reply-form-textarea {
  width: 100%; background: var(--mw-bg-2); border: 1px solid var(--mw-border);
  color: var(--mw-fg); padding: 10px 12px; border-radius: var(--mw-radius);
  font-size: 14px; resize: vertical; min-height: 80px; font-family: inherit;
}
.reply-form-textarea:focus { outline: 2px solid var(--mw-gold); }

.reply-form-dropzone {
  padding: 16px; border: 1px dashed var(--mw-border); border-radius: var(--mw-radius);
  text-align: center; color: var(--mw-fg-dim); cursor: pointer; font-size: 13px;
  transition: background 0.15s, border-color 0.15s;
}
.reply-form-dropzone:hover { background: rgba(201, 164, 78, 0.05); }
.reply-form-dropzone.over { border-color: var(--mw-gold); background: rgba(201, 164, 78, 0.1); }

.reply-form-thumbs { display: flex; flex-wrap: wrap; gap: 8px; }
.reply-form-thumb {
  position: relative; width: 80px; padding: 4px; background: var(--mw-bg-2);
  border: 1px solid var(--mw-border); border-radius: var(--mw-radius);
  display: flex; flex-direction: column; align-items: center; gap: 4px;
}
.reply-form-thumb img { width: 64px; height: 64px; object-fit: cover; border-radius: 4px; }
.reply-form-thumb-name {
  font-size: 10px; color: var(--mw-fg-dim); text-align: center;
  width: 100%; overflow: hidden; text-overflow: ellipsis; white-space: nowrap;
}
.reply-form-thumb-rm {
  position: absolute; top: -6px; right: -6px;
  width: 20px; height: 20px; border-radius: 10px;
  background: var(--mw-error); color: white; border: 0;
  font-size: 14px; line-height: 18px; padding: 0; cursor: pointer;
}

.reply-form-error { color: var(--mw-error); font-size: 13px; min-height: 18px; }

.reply-form-actions { display: flex; justify-content: flex-end; gap: 8px; }

/* Lightbox */
.lightbox-backdrop {
  position: fixed; inset: 0; background: rgba(0, 0, 0, 0.92);
  display: flex; align-items: center; justify-content: center; z-index: 2000;
  padding: 40px; cursor: zoom-out;
}
.lightbox-img {
  max-width: 95vw; max-height: 95vh; object-fit: contain;
  border-radius: var(--mw-radius); box-shadow: 0 8px 32px rgba(0,0,0,0.6);
}
.lightbox-close {
  position: absolute; top: 20px; right: 20px; width: 40px; height: 40px;
  border-radius: 20px; background: rgba(255,255,255,0.1); color: white;
  border: 0; font-size: 24px; cursor: pointer;
}
.lightbox-close:hover { background: rgba(255,255,255,0.2); }